Author Archives: Kevin

ftd wilted flowers review

Sending Flowers? Here’s Why Top Florists Get Such BAD Reviews

“Send me dead flowers by the mail,
Send me dead flowers to my wedding,
And I won’t forget to put roses on your grave” – Dead Flowers, The Rolling Stones

Online florists get terrible reviews:

I recently did a little research into online florists, as I was looking to send a bouquet to my Mom on Mother’s Day.

So, the first online florist that came to mind was FTD, so I grabbed a coupon for 20% off , researched their shipping rates, and then googled, FTD reviews to see what people were saying about them online.

WOW! Suddenly the Google search results page was filled with sites showing 1-star reviews. And, not just single “one-star” reviews; these are cumulative ratings based on hundreds of reviews.

FTD’s ratings on large review sites: 

  • Consumer Affairs rating: 1/5 (157 votes)
  • Yelp: 1/5 (312 reviews)
  • Reseller Ratings: 1/10 (375 reviews)

Yikes! So, FTD must be the worst florist in the world, right? I immediately moved on to the next florist. I found a free shipping promo for ProFlowers, (saves $12!) then hit Google to read some “ProFlowers reviews.”

Same thing! Nothing but hundreds of angry reviews!

1800flowers? You guessed it. Turns out that “Norm of the North” (awful kids’ movie) is viewed more favorably in reviews than most of the florists online.

ftd reviews bad

What was ordered vs. what was actually delivered!

Sample excerpts from bad online reviews:

  • “FTD is the worst company. Is there a NO STARS option?” – Raven B. of Altadena, CA
  • “Very shady business. DO NOT ORDER FROM PROFLOWERS!” – Nicolle of Thornton, CO
  • “This is in Florida! The flowers wilted and died in the heat! Horrible, horrible company!” Rita of Miami, FL.
  • “The (FTD) flowers depicted on the site were nothing like what was delivered” – Jennifer Q. of Somerville, MA
  • “…looked nothing like the pictures – small and ugly (Proflowers) – Candace, St. Petersburg FL.
  • I laughed when I saw the flowers delivered… If I could give FTD less than one star, I would” – Sabryna L. of Miami, Fl
  • “I will never use this crappy company (1800flowers) again!…They will refund me 50%. What about the pain and suffering I’m going through!” (Wow!) Donna of Roscoe, IL

Why are reviews for online florists so bad?

woman surprisedFlowers so bad that you deserve compensation for pain and suffering?! Wow…

Well, I read through scores of these reviews, and here’s what I came up with. Reviews are so bad because flowers are a highly-perishible item that blooms for a short period of time. It’s a logistical nightmare to get such a product to any address in the country while it’s fresh and in its prime.

Add to that the fact that online florists usually depend on a huge network of local florists to fulfill orders. Florists are expected to arrange and deliver bouquets, and there isn’t much quality control.

Fictional Customer: “Um, If you could just deliver a bouquet of exotic roses to rural Florida in July, that would be great. If my Mother-In-Law isn’t home, just leave them by the door.”  Hey, what could possibly go wrong?!

wilted tulips delivered

Top Complaints about flower delivery services

  1. Flowers look wilted: I noticed a lot of bad reviews coming out of states like Florida, so apparently the heat is another enemy of successful flower delivery. If you are sending flowers to the South in July, hope that the recipient is home when they arrive!
  2. Flowers don’t look like photo: The second biggest complaint is that flowers just don’t look like the photo on the website. Once again, I assume weary local florists are send a photo along with each order of what they are expected to produce from their limited existing inventory of flowers.
  3. Flowers not delivered on correct date: There are a lot of bad reviews from people whose flowers were delivered on the wrong date. One review complained that the flowers arrived a week early; well before the recipient’s birthday.

I also noticed that most complaints were about flowers ordered for big holidays like Valentine’s Day and Mother’s Day. Florists are expected to fulfill millions of orders in the days leading up to these dates, and that can really create havoc!

Fictional Customer #2: “Um, I’d like to send an exquisite live orchid to my girlfriend in Fargo, with delivery on the day before Valentine’s Day.” South Dakota in February? No problem-o!


In conclusion…

“You can’t always get what you want, 
But if you try sometimes well you might find, 
You get what you need.” – You Can’t Always Get What You Want, The Rolling Stones

People spend billions of dollars every year sending flowers from popular florists, so apparently delivering flowers works out well most of the time.

However, now that I think about it, Amazon.com has not yet decided to enter and dominate the “flower delivery” space, so there must be something wrong. Hmmm…

In conclusion, I’d say that flower delivery is a really tough business to be in. It also seems like angry customers disappointed with their flower order are about 50 times more likely to hit the internet and rant about their anger than someone who got what they expected.

Sometimes buying flowers from the local florist or grocery store isn’t an option, so you are stuck playing Russian Roulette with online florists. (Especially just before big holidays or during extreme weather) 

Remember though, most of the time, “it’s the thought that counts.” Your loved one will probably appreciate your thoughtfulness, even if the actual flowers fall short of “amazing.”

Related: Nutrisystem bad reviews

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facebook greeting cards

Facebook Starts Greeting Card Service (Sends Hallmark SAD Emoji?)

sad emojiHave you heard that the social media giant Facebook has dipped its toes in the greeting card industry? The reasoning for this foray into greeting cards is that fewer users are sharing personal data on their Facebook pages.

More and more user-generated content centers around sharing news articles, memes, photos, and videos. (and that’s making traditional greeting card companies like Hallmark sad!)

The Facebook “moments” feature

Facebook has spent more time trying to get users to switch back to sharing personal data by implementing the “moments” application. The “moments” feature will include bright images that remind the user of a holiday or event taking place in their location.

For example, in the middle of November, you may get a reminder of Thanksgiving coming up. Under the image, Facebook will guide the user to either comment about the event/holiday or check out more information.

Facebook hopes that this will engage users and help friends and family connect during the holidays. The social media giant has also become an online card maker by launching a holiday greeting card program using animated images.

“We care about our community and want to make their experience more delightful with the launch of this program,” Gary Briggs, Chief Marketing Officer at Facebook, wrote in a press release last December.

“We hope to give people new ways to connect and share and be informed about events and moments happening in the world around them. This is just the beginning and we’ll continue to work to make these messages better for our community around the world.”

In December of last year, Facebook offered a total of 18 different online holiday greeting cards. If you’re looking for a festive holiday greeting card for Memorial Day or the 4th of July, check out the options available on Facebook.

CleverCards mobile app customizes greeting cards

clevercardsSeveral years ago, Facebook partnered with the company Cleverbug to sell mobile applications. These mobile apps create online greeting cards for users.

The mobile app, called CleverCards, includes photo calendars for sale. Users also have access to an address book. This mobile app integrates with your Facebook account.

The user is able to design and customize a holiday greeting card using their own preferences.

Since this greeting card app links to a user’s Facebook account, it sends birthday reminders. Also, the user can pull up personal photos on Facebook for their greeting card.

The mobile app allows users to both send paper cards through the mail and post e-cards on a friend’s Facebook walls. If you have an iOS, android phone, or a desktop computer, you can purchase and install the CleverCards app.

Those with an iPad or iPhone can also use this mobile app. Printed cards cost the user $2.99. Yet, digital cards sent through Facebook or email are free.

This mobile app includes an address book option as well. The address book makes it much easier to send paper greeting cards in the mail to family and friends.

As of October 2013, CleverCards reported a 300 percent month-over-month company growth. The business has mobile app users in more than 170 countries across the world.

How Hallmark reacts to Facebook’s greeting cards

“What’s dangerous is to not evolve” – Jeff Bezos, Amazon CEO

Very true, Jeff, and huge media companies like Facebook are making traditional brands like Hallmark look like Do-Do birds.

Since the company is based on printed greeting cards, Hallmark has had to change some of its strategies. The business is now embracing electronic greeting cards as well.

With Mother’s Day coming up in a few weeks, the company created digital cards for children to send to their mothers by email.

Hallmark has struggled to compete against services and products in the digital age. Facebook’s foray into digital and print greeting cards has been somewhat difficult for Hallmark to handle.

In July 2015, Hallmark announced that it would close down its distribution center in Enfield, Connecticut, according to National Public Radio (NPR). As many as 570 jobs were cut in this closing.

Maria Brenny, a former Hallmark designer, and marketer, told NPR that major changes are in store for the greeting card industry due to new technologies.

“It doesn’t really surprise me,” Brenny said regarding the layoffs. “I would say that the personal expressions industry is facing something, kind of like climate change shift, where things aren’t going to go back to the golden age that they were in the ’80s.”

From 2010 to 2015, the company has had to cut its workforce from a full-time staff of 22,000 to approximately 10,500 across the globe. Yet, some other parts of the company are profitable.

Hallmark also sells wrapping paper, toys, and books. The company owns real estate property, Crayola, and a cable channel. Nonetheless, the company has seen a 2 percent decrease in annual revenue over the last several years.

“The industry is declining, and from 2015 to 2020 we expect it to continue this downward trend,” Sarah Turk, and analyst with IBISWorld, told the news source.

Yet, there are certain solutions that some have taken. Investing in digital greeting cards is a good idea. Also, one greeting card company has been selling their cards through a candy bar vending machine.

Being innovative could always save Hallmark and the greeting card industry.

Other Card Companies Getting nervous?

Right now Facebook seems to be directly affecting traditional greeting card companies like Hallmark and American Greetings, and the more nimble online companies like Shutterfly (get coupons)Vistaprint (today’s deals), and Snapfish (today’s deals) aren’t directly threatened yet.

You can imagine that Facebook certainly might have their eye on expanding well-beyond greeting cards, and there is no limit to where they might expand.

Come to think of it, perhaps actual human-engagement will be rare in the future, and AI “companion robots” will put companies like Match.com and FTD Flowers out of business, as people will decide that actual humans are just too much drama?

The benefits of Facebook greeting cards

Ok, back to Facebook Greeting Cards. Have you ever forgotten to send out a Christmas card, maybe a Passover or Easter card to your loved ones? If you do forget, Facebook’s new feature will keep you in your family’s good graces.

The biggest benefit of these greeting cards includes personalization for all major religions. The cards account for Judaism, Christianity, and Islam. Others are neutral and festive cards that would work for any denomination including atheists.

Other great features of these cards include animation. Most of the greeting cards include an animated video that will engage users. Best of all, you’ll get to choose a card from 18 different options.

Facebook’s move into the greeting card industry may make things harder for Hallmark. Yet, it provides new options for the everyday consumer.

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wall street journal rates subscription

WSJ (Confusing) Subscription Rates: New Prices + Best Deal • 2017

How much does the Wall Street Journal actually cost? The WSJ actually has a very confusing system for pricing their subscriptions. Before you subscribe, it’s a good idea to do some research to know what you will be paying, and use a WSJ coupon to get the best deal.

How WSJ subscription prices are determined

The price you pay for a Wall Street Journal subscription depends on two factors:

  1. Digital and/or Print? Do you want WSJ Digital only, Print only, or Digital+Print
  2. Promotion Length: As a new subscriber you have the choice of committing to a 3, 6, or 12 month promotion, which is paid up-front.

Wall Street Journal Subscription Prices

Here are the rates for each subscription option, as well as the total cost after the first year. These costs differ depending on on the initial length of the promotion you choose.

WSJ Promo:Digital OnlyPrint OnlyDigital+Print 
3 Months:
View promo
Upfront Cost: $12
(Renews at: $37/mo.)
12 mo. total: $345
Upfront Cost: $12
(Renews at: $37/mo.)
12 mo. total: $345
Upfront Cost: $12
(Renews at: $39/mo.)
12 mo. total: $363
6 Months:
View promo
Upfront Cost: $111
(Renews at: $37/mo.)
12 mo. total: $333
Upfront Cost: $111
(Renews at: $37/mo.)
12 mo. total: $333
Upfront Cost: $117
(Renews at: $39/mo.)
12 mo. total: $351
12 Months:
View promo
Upfront Cost: $311
(Renews at: $37/mo.)
12 mo. total: $311
Upfront Cost: $311
(Renews at: $37/mo.)
12 mo. total: $311
Upfront Cost: $328
(Renews at: $39/mo.)
12 mo. total: $328

*Prices don’t include tax
*Updated 5/05/17

As you can see, “Print Only” is the same price as “Digital Only.” It’s interesting to note that subscribing to both (Print + WSJ Online) only adds a couple of dollars per month.

Generally if you commit to a longer subscription up front, your total cost will be cheaper after the first year. In the case of the WSJ Digital + Print bundle, you save about $40 per year by paying for 12 months up-front compared to the 12-week deal.

What is the Best WSJ Deal?

reading wsjTo determine which subscription is the best deal, ask yourself how much of an initial commitment you’d be comfortable with.

When you commit to a shorter period of time, (like the “12 weeks for $12” promo) you get a lower initial rate, but the cost will be higher when it renews after the deal ends.

That means that:

Subscriptions: Pay More (Up-Front), Save More Long-Term

Hopefully the table above is clear in explaining the Wall Street Journal’s confusing pricing methods. In summary, the WSJ pricing model is much like most subscription-based products, in that you save more if you pay more up-front. This is true with everything from the Nutrisystem Diet Plans to match.com subscriptions.

If you are just testing the waters, (or afraid of commitment) you can’t go wrong with their 12 week for $12 deal. Remember, you can cancel your subscription anytime after the promotional period ends!

Best Rates are for New customers

As they say directly on wsj.com: “Our introductory prices are our lowest available rates, and are available only to new subscribers.”

It’s true, so if you plan to keep your subscription long-term, consider locking in for the cheaper, promotional rate as long as you can!

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shutterfly free 16x20 print

Shutterfly Free 16×20″ Print: $18 Savings!

logo shutterflyFree 16×20 print from Shutterfly: Do you have a photo that is worth of being printed as a small poster and framed? Here’s a great chance to get a Shutterfly 16×20″ large photo print for free.

Add a 16×20 print to any order, or just pay for shipping if you don’t buy anything else. Here’s the promo code:

shutterfly large format print free

16×20 large format prints from shutterfly

Shutterfly 16×20″ and other large-format prints are printed on Fuji Crystal Archive professional-quality paper stock for vibrant colors and brighter whites.

You can choose from matte, glossy or their new pearl finish. Have your image print to the very edge, or choose a classic black or white border for more of a poster-look.

Hopefully you have something better to print than this in large format!

*Shutterfly ships their freebies at “Standard” shipping rate. Click here to view Shutterfly shipping info.

Find 16×20 design design ideas on their Instagram page at: https://www.instagram.com/shutterfly/

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vistaprint check coupon

Vistaprint Checks Coupon: 25% Off

logo vistaprint redNew coupon for personal bank checks from Vistaprint.com: If you are looking to get personal or business checks printed, Vistaprint has a number of inexpensive options.

They also have weekly deals that include checks, so you can save an extra 25% and even get free shipping as a new customer:


Hmmm… Where Are Their Checks?

It can be hard to find checks at vistaprint.com. The easiest way to find them is under, “All Products” like this:

where vistaprint checks

Using a Vistaprint check coupon 

You can get a discount on checks in two different ways:

  1. Just click over to vistaprint.com from one of the promotional links above, and the discount will apply
  2. Use a promo code at checkout, and the discount will be applied to your cart. You can always try more than one code to get the best deal.

vistaprint cat checks

Vistaprint has Both Business & Personal Checks

While most people buy their personal wallet checks, they have several options including:

  • Business wallet checks: Professional design options that fit your company’s image
  • Personal wallet checks: (most popular) A number of simple or fun design templates with optional duplicates
  • Three-to-a-page business checks: Paying bills and record-keeping are easy with professional side-tear checks for small business
  • Computer checks: Print checks from your home or office any time.

Related: Free business cards from Vistaprint? | Vistaprint free samples

vistaprint check design plain

Checks: Customer Reviews

When viewing the “checks” page at Vistaprint, you’ll see that there are over 1,200 customer reviews for checks. These are worth skimming, as you might learn from others’ good or negative reviews.

Although most reviews are positive, there were some (valuable) complaints in which customers had trouble reordering checks with the correct check number sequence. More than one customer typed in the wrong routing number, so double check your numbers!

where is check routing number

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ftd shipping service fees

FTD’s Shipping Rates & Service Fees

ftd logo roundHow much does shipping really cost at FTD.com? If you have ever placed an order from FTD, (or any florist) you know that the delivery charges are a significant part of the total expenses for any order. (Always use a coupon!) 

FTD does not list shipping and service fees on their site, because they are expensive and confusing. The price of shipping calculated based on the delivery location and the specific products in your order, and not revealed until the end of the checkout process.

In fact, if you place more than one order for flowers a year, consider joining FTD Gold for free shipping, as it pays for itself after the first order. Having said that, it’s still possible to estimate FTD shipping rates.

FTD Shipping Rates: 

 Standard Shipping:Same-Day / 2-Day Delivery:Saturday:
Flowers$17.99+$17.99+ (same-day)$17.99+
Plants:$19.99$19.99 (2-day)$29.99
Gifts:$11.99-19.99$16.99-29.99 (2-day)$29.99

*In general, you should expect to pay $18 shipping / service fees on an average order of flowers at FTD.com

Shipping Considerations:

  • Residential deliveries: If the recipient is not home, the flowers will be left in a safe place if possible. If not, delivery will be attempted the next day. (on holidays as late as 9pm)
  • Business deliveries: If the business is closed or not accepting deliveries, delivery will be attempted the next day (on holidays as late as 5pm)
  • Sunday / Monday delivery is not available for “Standard” shipping of flowers, plants, or gifts
  • Sunday / Monday delivery is available at the same price for flowers in the “same-day delivery” section
  • Saturday delivery orders must be placed before 2pm EST on Friday. The shipping rates may be cheaper if you select your flowers from the “same-day delivery” section
  • Flat shipping cost: The price of the bouquet or plant does not affect the shipping / service fee. The mailing address is the most important factor for shipping rate
  • Alaska & Hawaii 2-day delivery: Add $12.99 to the shipping prices

TIP: The “same-day delivery” section may be cheaper, and more convenient

I recently went to the homepage of FTD and chose a bouquet to send. During the checkout process, I was asked to choose a delivery date, and got this calendar with delivery options:

ftd standard shipping rates

Now, when I chose a similar bouquet from their “same-day delivery” section, I not only got better prices, but more options for delivery:

ftd delivery shipping calendar rates

Shipping rates for a common order of flowers

Notice how Saturday, Sunday, and Monday delivery now become an option, and at no additional cost? It’s worth trying, as it might save you $10 on shipping!


How does FTD calculate delivery costs and service fees?

Flowers are unique because they are highly-perishible, and the orders are usually fulfilled by a network of local florists. This means that getting truly free shipping is highly unlikely, as companies like FTD have to pay the local florists to deliver each bouquet.

Shipping rates are calculated based mostly on your location. If you live in a highly populated area like a city or suburb, there are more local florists in FTD’s network nearby. That makes delivering flowers convenient and less time-consuming for them, so your delivery fees will be less.

If you live 30 minutes from the nearest florist, that makes delivering a specific bouquet problematic, and you might see higher shipping and service fees. That means on any single order, your best bet might be to use a 20% off coupon instead.

Is there any way to beat their high shipping rates? 

Paying for shipping at online florists is like death and taxes, and you can’t totally avoid it. However, if you order flowers at least twice a year, your best bet is FTD Gold which buys you free shipping for a year for about $20.

They have been heavily promoting this service lately, and it has created a lot of loyal customers. At the end of the day, does it really matter whether you order from FTD, 1800flowers, or ProFlowers? (Their shipping rates are also expensive and confusing) Not really, and FTD actually owns ProFlowers, so why not just place all of your orders for flowers from FTD and go with the Gold membership. It pays for itself in about one order!

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ProFlowers (Confusing) Shipping Costs Explained

logo proflowers topHow much does ProFlowers shipping cost, and how long does it take? If you’ve ever ordered flowers online, you know that shipping fresh flowers is expensive. ProFlowers is no different, and they add even more confusion into the process by not having consistent shipping rates.

ProFlowers.com states, “We calculate the appropriate shipping and service charges based on a number of factors, including time of year, delivery location, desired delivery date, product selection and other factors.”

What does ProFlowers shipping cost? 

Here’s the estimated shipping charges from their site, which is not helpful:

  • Standard Delivery: $7.99 to $39.99 (Really?!)
  • Standard Service Charge: $12.99 to $29.99
  • Care & Handling: $2.99

*ADDITIONAL shipping charges:

  • Saturday Delivery: Extra $4.99 to $19.99
  • Monday Delivery: Extra $4.99 to $9.99
  • Same-Day Shipping: Add $4.99-$9.99
  • Morning Delivery (before 12pm) Add $14.99

Um, So What Does ProFlowers Shipping ACTUALLY Cost? 

What? So, according to the chart, their shipping could cost you anywhere from $10 to about $80 depending on a few variables. The annoying thing is that ProFlowers won’t give you a shipping total until the last page of checkout.

Makes it harder to quit your order after you’ve invested 10 minutes, right? So, I went through the process of placing two orders for flowers to figure out what they would charge me for delivery. Turns out that for most orders, ProFlowers charges about $15 for shipping

Two Sample Orders to Determine Shipping Costs:

These are the typical “average” orders that most people place, for flowers under $70 that are delivered on a weekday, 5 days from today. Here’s what they charged me for shipping:

ORDER #1: A bouquet of roses costing $29.99

proflowers shipping cost

*In this case, shipping cost $12.99 + $2.99 for “care & handling.

So, my shipping total was $15.98


ORDER #2: A bouquet of roses with chocolate strawberries costing $59.99

proflowers shipping fees

In this case the delivery cost was higher, but no “care & handling” fee? Interesting…

So, my shipping total was $14.99


Tips for Lower ProFlowers Shipping Costs

I tried a adding a couple more bouquets to determine shipping, and each time the ProFlowers shipping price ended up being about $15 for a single bouquet.

Based on my confusing experience, here’s my advice:

  • Monday and Saturday delivery costs more: Choose a delivery date of Tuesday through Friday to avoid an extra $9.99 fee
  • Delivery time is from 9am to 8pm, but avoid specifying a morning delivery time before 12pm to avoid an extra $14.99 fee
  • Don’t procrastinate: Avoid same-day delivery (if possible) to avoid an extra $4.99+ fee
  • Don’t send flowers to Alaska or Hawaii, as it’s an extra $19.99 fee! (There are plenty of flowers in Hawaii already)

Tip-Toe Through the Tulips (and Shipping-Fee Landmines) 

flower delivery happy woman

It says, “sorry your husband got hit by a train”

So, how much does shipping really cost? If you avoid all the potential landmines and extra fees above, shipping will cost a total of about $15.

Actually, shipping issues and prices are the reason for most of the bad reviews for ProFlowers, so it’s good that you are doing your homework. If you are sending multiple bouquets, or to more than one address, it will cost more.

ProFlowers Has a “Free Shipping” Page!

There is a sneaky page on proflowers.com with about 2 dozen popular bouquets that all ship free. You can’t use extra coupons towards these items, but you save $15 by not paying for shipping!

ProFlowers Shipping Times

Assume that your flowers will take 5 business days to arrive with standard shipping. You can also pay more for next-day, or same-day shipping. You can read all about their shipping on the “shipping FAQs” section of their website:

Shipping FAQs – ProFlowers.com

More shipping times and costs: Vistaprint shipping times & costs | Snapfish shipping costs and times | Walgreens Photo Shipping times & costs | Tiny Prints Shipping info

Good luck! Let us know your experience with ProFlowers shipping below: 

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shutterfly free 8x8 photo book

Shutterfly: FREE 8×8 (Hardcover) Photo Book – Saves $30!

New Shutterfly customers get a free 8×8 photo book – One of the better deals for new Shutterfly.com accounts is this freebie for an 8×8 hardcover photo book. ($30 value!) These are great to add to an order, or just pay $7.99 for shipping.


free 8x8 book shutterfly

Free Shutterfly 8×8 photo book: travel, Disney, baby, more!

Whether it’s to preserve memories from a Disney or beach vacation, or as a Mother’s Day gift, an 8×8 photo book is a great gift idea. They have a ton of design templates, too; everything from Star Wars and Disney to year in review, wedding, birthday party or welcome baby.

They also have “story telling” designs, which are a great way to use your photos to tell the story of any of life’s occasions. Just look for the “S” icon.  Here are some sample 8×8 book designs:

sample shutterfly 8x8 book designs

sample shutterfly 8×8 book designs

Using this freebie at shutterfly.com

Just add an 8×8 book to your cart, and use the promo code at checkout! It might combine with other codes if you have items, like prints, in your cart. The 8×8 photo book is shipped at shutterfly’s “economy” speed, and takes about 6-8 days to arrive.

Need photo book design ideas? Check out Shutterfly photo books on pinterest.com

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how cancel match.com membership

How to Cancel a Match.com Subscription or Free Trial

match blue logoWant to cancel your match.com membership before being billed (again)? Like a bad ex-boyfriend, they don’t want to see you go, but we can help.

Once the “honeymoon” ends, Match.com can be costly, charging you about $50 per month the minute your promotional rate or free trial period ends. Want to dump them? Here’s how to cancel a match.com free trial or membership:

How to cancel a match.com subscription:

  • Log into match.com, and roll your mouse over the little gear shape at the top
  • Click on the settings link like this:

cancel match free trial

  • Under your account info, click the link that says, “Change / Cancel Membership”

cancel match com free trial step 2

  • On the next screen, click “Cancel Membership and remove profile”:

cancel match com step 3

  • Be sure to get a confirmation saying, your match.com membership has been cancelled.” 

cancel match.com subscription step 4

Match.com membership cancelled / deactivated

You’ll be notified that:

  • Your profile and photos are no longer visible to others.
  • You will no longer receive the Match.com email publications that you requested.
  • You will receive an email confirming your subscription or match.com free trial membership cancellation.
  • You may use your current registration information to sign in any time within one year.
  • You may return and “unhide” your profile any time within one year.
  • Happy Fun Ball may stick to certain types of skin
  • You do not have to do anything further to complete your membership cancellation.
  • You can return within 180 days if you want to subscribe to match.com (get coupon)

And that, “Our millions of members are going to miss seeing your smiling face. Good luck in love and thank you.”

Wow, missed by millions of people. Not even Donald Trump will be able to say that in 2020!

Messy breakup? You may have to contact match.com customer service

Anyway, if you have a billing problem after a messy breakup with match.com, contact customer service:

Tell us about your experience with match.com below!

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Match.com Prices: How Much it Costs Per Month

So, what does match.com really cost? It’s America’s most popular dating site, but they don’t make their rates and fees obvious. In summary, the longer subscriptions are cheaper per month, with the 6-month subscription being the best deal. Also, new members can use a promo code to bring the price down further.

We researched the cost match.com subscription pricing in detail, and here’s what we learned:

There are two subscription levels: BUNDLE or BASIC:

match subscription cost bundlemoney bagBefore joining match.com, you’ll want to understand the difference between the two subscription levels. By default you’ll be presented with match.com’s “Bundle” plan which has a few more features.

  • BUNDLE Plan: You’ll get: “Email read” notifications, “First Impressions” feature, and a better, “highlighted profile”
  • BASIC Plan: You can save about 10%, but it’s probably not worth it for what you give up.

Both “Bundle” and “Basic” plans include core features like the ability to search for matches and to contact other singles. Most people choose to spend the extra $2 or so per month to get the more robust Bundle plan.

Match.com prices per month:

Here are the monthly costs for match.com signup for the Bundle and Basic plans:

Subscription Length:BUNDLE Plan Cost:Basic Plan Cost:
1 MonthNA$40.99
3 Months$25.99 / month$22.99 / month
6 Months (Popular)$22.99 per month$19.99 / month
12 Months$19.99 / month$18.99 / month

Match.com DISCOUNT monthly prices w/ promo code:

You can try their free trial before signing up, OR use a coupon to save an extra 25% on a match.com subscription. Here are the the discounted prices for match.com after applying this 25% off promo code

Discounted Subscription:Bundle Plan (Popular)Basic Plan*
1 MonthNA$30.74
3 Months$19.49 / month$17.24 / month
6 Months (Popular)$17.24 / month$14.99 / month
12 Months$14.99 / month$14.24 / month

*I update these prices often, but they might fluctuate slightly. You actually have to sign-in and click “subscribe” to view today’s discount pricing info on match.com

Tips on pricing & billing

  • Initial cost: You are billed a one-time amount upfront for whatever length you commit to at the promotional price.
  • Monthly billing: When the promotional period ends, you are billed once each month at FULL-PRICE (up to $50/month!)
  • Tip: Turn off “auto-renewal” – To avoid unexpected costs after the promotional pricing ends, I recommend turning off auto-renewal after you signup. If you want to continue your subscription, you can turn it back on later.
  • Free Trial: If you aren’t familiar with match.com, I recommend taking advantage of their free trial before joining. During your trial period, can click the “subscribe” button at any time to join.  Just be sure to cancel before the 3-7 day trial ends if you don’t want to be billed.
  • CancellationNot sold on 100% on match.com? Be sure to cancel 2 days before your subscription ends to avoid being billed for the next month

The 6-month match.com subscription is the best deal

match blue logoSo, you probably realized that the “Basic” plan is a joke, but so is the 1-month plan. Really, it takes most people a couple of weeks just to get established on Match.com, so who really wants to pay double (monthly cost) to only join for only a month?

The 6-month subscription seems to hit the sweet spot of the best length, and best price. If you opt for longer, you’re not saving much more (per month), and you’re committing to an awfully long time.

What if you meet your soulmate after a couple months? There’s no need to commit to a 12-month membership in my opinion, unless you are committed to not settling down any time soon!

Also, the the 6-month subscription comes with the match.com guarantee, stating that if you hven’t found someone really special in 6 months, they will credit you for another 6 months free. Yet another reason NOT to pay for a year up-front.

Avoid being billed at full price when the promotion ends: Turn OFF “auto-renewal”

woman surprisedIf you do sign up for match.com, consider turning off auto-renewal immediately. Otherwise, you will be billed every month at regular price (about $50!) after your discounted subscription ends.

To turn it off, click account settings, and then change/cancel membership. You can always turn auto-renew back on, but it’s less of a hassle this way.

match.com complaints?

Most of the many match.com complaints come from people who didn’t realize that match.com would bill them each month at regular price after the promotional period ends. If you’re not familiar with how it works, try the free trial, and be ready to cancel before it ends. Also, be smart, and do research (like this!) to avoid billing confusion!

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